What is Novoplan?
Novoplan is cutting edge software that takes the guesswork out of managing infrastructure charges and plans for local government, state authorities and utilities.
What does Novoplan do?
Novoplan calculates and tracks infrastructure charges and contributions associated with development. It also allows infrastructure charges, contributions and development activity data to be converted into reports and visualisations at a lot, district, division, ward or citywide level.
Does Novoplan track infrastructure contributions (land or works-in-kind) that are delivered by developers as part of the development process?
Yes. Novoplan facilitates the comprehensive tracking of infrastructure contributions (land or works-in-kind) which are delivered as part of the development process. This includes tracking valuations of infrastructure contributions and offsets against infrastructure charges. Novoplan can also link these contributions to items in the infrastructure plan.
Who would benefit from Novoplan?
Novoplan has been developed specifically to assist local government, state infrastructure authorities and utilities who manage infrastructure charges, contributions and plans.
Novoplan is ideally suited to organisations who manage in excess of $2 million in infrastructure charges annually.
Does Novoplan deliver a public benefit?
Up to 4 per cent of infrastructure charges revenue, worth millions of dollars state-wide, is currently being lost through human error and tracking and reporting failures. Novoplan removes these errors and losses
Novoplan has been designed to improve accountability and productivity by automating time consuming processes and making infrastructure charges and development data readily accessible.
Novoplan will enable local governments and water distributor-retailers to achieve the Queensland State Government’s objective of “providing residents with greater visibility and understanding of what infrastructure charges local governments are collecting and how the money is being spent on trunk infrastructure”. This includes a public facing register that enables users to search and extract data and identify items that the levied infrastructure charges contributed towards.
Has there been any verification of the benefits?
Implementation of Novoplan at Townsville City Council removed errors which were costing the city 4% of its annual infrastructure charges revenue. It has also reduced the time required to calculate infrastructure charges from hours to minutes. Novoplan has the ability to pay for itself.
What is wrong with current methods used to calculate and manage infrastructure charges?
Infrastructure charges are typically calculated and tracked using a combination of spreadsheets, legacy business systems and other complex and cumbersome approval processes. This has proven to be inefficient and prone to error, and does not allow the data to be readily converted into reports and visualisations.
All of these records, systems and processes are replaced by Novoplan.
What are Novoplan’s reporting benefits?
Novoplan captures data and converts it into easily understood reports and visualisations. It reduces complexity and dramatically improves reporting of infrastructure charges.
Novoplan provides accurate and prompt information on an infrastructure program and saves staff from the mundane tasks of preparing ad-hoc reports within systems that are not fit for purpose.
Novoplan provides data on development activity, allowing all levels of government to more accurately predict infrastructure and service needs.
Novoplan is uniquely qualified to deliver on the Queensland State Government’s proposed infrastructure charges transparency requirements and provide the accountability and transparency required.
Will staff need expensive retraining to use the software?
Staff not considered to be tech “savvy’’ have eagerly adopted Novoplan because it has fewer and less complex procedures than previous methods of calculating and tracking infrastructure charges.
In most cases, from their very first interaction with Novoplan, staff have been able to navigate and use the application with little direct guidance and without having to refer to the Novoplan user manual. This is a testament to Novoplan’s intuitive and user friendly design.
Can Novoplan benefit council finances?
Up to 4 per cent of infrastructure charges, worth millions of dollars state-wide, is lost through human error and tracking and reporting failures.
Novoplan delivers significant efficiencies in infrastructure charge administration with users reporting that infrastructure charges for even the most complex development applications can be processed accurately in 10 minutes.
The ability of councils to plan for infrastructure charges and capital spending is currently hampered by the complexity of setting and tracking infrastructure charges.
The Novoplan software allows councils to collect every infrastructure dollar owed and is able to detail where that money is spent at a district/division/ward level.
Does it change the way councils plan for infrastructure?
Novoplan allows local government to be more responsive and provides essential data on development activity to enable accurate predictions of infrastructure needs.
Novoplan allows better decision making across departments.
Who developed Novoplan?
Novoplan has been developed by PIE Solutions, a Brisbane-based consultancy uniquely qualified to deliver infrastructure planning and charging solutions to local government.
The team at PIE Solutions are subject matter experts with decades of experience in infrastructure planning and charging. It is this knowledge, combined with that of a highly experienced software developer, that led to the development of Novoplan.
Why haven’t other councils adopted it?
The software is new and being considered by a range of Councils in several States. Economic Development Queensland (a landuse planning and property unit within the Queensland State Government) is currently implementing Novoplan.
Is there an alternative?
Novoplan has been developed and tested over the past four years by infrastructure planning and infrastructure charging experts. No other software to manage infrastructure charges is as advanced as Novoplan.
How long does it take to implement the software?
A typical implementation of Novoplan takes between 12 – 18 weeks. The implementation project will typically span seven phases as follows:
How is Novoplan offered?
Novoplan is a Software as a Service (SaaS) product and access is provided subject to an annual subscription fee. The amount of the annual subscription fee is dependent on a number of factors. A quote can be provided on request.
Where is Novoplan data stored?
Data from each Novoplan client is stored in a separate Azure SQL database hosted on the Microsoft Azure platform. Production databases are geo-replicated in two secure Microsoft Azure data centres within Australia.
Each geo-replicated production database is backed up to a secure S3 bucket on an Amazon Web Service (AWS) within Australia on a daily basis. Tenants can access this database at any time via a secure login.
Can Novoplan integrate with other business systems?
The Novoplan API facilitates integration with third party systems.